Terms & Conditions
Controlled company V & P Business supply.
Privacy & Security
We are fully committed to the protection of our clients' privacy. We take the utmost precautions to safeguard your information. We never share your information with outside companies.
V& P Business supply collects Customer Data of website visitors only in order to serve you better. We utilize this collection of data only to analyze the needs of our customers. This data is handled sensitively, securely and with proper regard to privacy.
Pricing & Offers
V& P Business supply offers competitive pricing and exceptional customer service to our clients. If we have not priced an item, or if you want to make an offer, please email using …………...
Purchases within NY are subject to 8.875% sales tax.
V& P Business supply wants to insure all transactions go smoothly. We require that all PayPal customers have verified PayPal accounts. Please check to be sure your PayPal account is verified and PayPal Eligible before you request to pay for your order via PayPal.Warranty
V& P Business supply warrants that you will receive the items as pictured and/or described in the listing. The buyer is responsible to determine the suitability of the product for their application. The Cosmetic Condition of the items refers only to the physical appearance of an item and not its functionality. All items, that are sold as “Untested” or "Parts only are “AS IS”, final sales and are not eligible to be returned. V& P Business supply does not offer a warranty for items offered for sale beyond providing that you receive the item you ordered as pictured and/or described on our website.
Untested, AS IS, and parts items are priced accordingly. Testing is available on some of our items. If you see “TESTED” in the listing it is mean item was tested & in working condition. For vacuum tubes: All of them are tested. In some listings you could see “Test good…..” It’s mean they are show good result on particular type of tester which is provide in the listing. Some of listings show actual test result on particular type of tester which is provide in the listing. All tube testers are calibrated in regular base.
For vintage goods such a vacuum tubes and used electronic components. You may return any item purchased from our store that is "dead on arrival," arrived in damaged condition only. Within 30 days of purchase. Please, 30 days this is return time not a warranty. You have to check components and report damage in 5 days from date of delivery. If you did not receive the item you ordered please email to request a return at email@example.com within 5 business days of receipt of your purchase. Please include the order number in the subject box of your e-mail and specify the reason for your request to return the item in the e-mail. Approved returns should be sent in their original packaging and in the condition in which. If you are late we do not accept returns.
All items that are listed as Condition- “Untested” or “Parts Only” on our website are sold “AS IS” are a final sale and not subject to return. These items are priced accordingly and as such are a final sale. We require that you pack them securely, and that you include the original packing slip with the return along with written documentation of why the item is being returned. Items must be shipped back within 30 business days of receipt in order to be eligible for a refund or exchange. All returns will be checked in and assessed. Returns are subject to a 20% restocking fee. **Requests to return or exchange an item must be made through email …………. V& P Business supply reserves the right to make the final determination on the acceptance of a return or exchange on an individual basis.
If V& P Business supply ships you an item other than what you ordered please let us know immediately upon receipt. We will arrange the return of the incorrect item in exchange for the correct item at our expense.
For United states buyers: we ship exclusively via USPS.
Orders above $30 most items are we shipped with a signature required at the time of delivery unless a release is provided in advance.
Shipping addresses usually cannot be changed after an item is shipped.
Orders are generally processed immediately upon receipt of payment and smaller items are shipped the same day if the order is placed prior to our daily cut off of 10AM EST. Most orders are shipped within 24 hours or on the next business day. Larger items may require more time to prepare for shipment. We do not ship on Saturday, Sunday, or Holidays. Clients will be notified if there is any unusual delay.
*Shipping charges will include the cost of shipping, handling and insurance fees.
We make every effort to ship orders within 24 hours of receipt (except Saturday, Sunday & Holidays). You will be notified via email or telephone if there are any extended delays due to merchandise availability, seasonal volume, or any other unforeseen circumstances.
Many items are available for local pick up at Staten Island NY. Please, Email us firstname.lastname@example.org. If you want to pick up item.
We are pleased to offer shipping across the globe. Import duties, taxes and charges are not included in the item price or the shipping & handling charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to placing your order.
Some inventory is available only to our US clients due to government restrictions. Please understand that all orders for restricted products will be canceled.
All items above $30 are insured for full value. If an item is damaged or lost in transit, customers may file a claim with the carrier within the guidelines set by the individual carrier. The item must be in the original packaging to place a claim. Please take photos of the damage to help in the claims process. We are happy to help facilitate the resolution of a claim in any way possible.
Canceling an Order
Orders can be canceled if the order has not yet been shipped. Please contact us via email email@example.com to cancel your order.
Disclaimer/Limits of Liability:
All of our items are sold "untested" and "as is" unless otherwise stated. We do our best to describe each item and try to note and take pictures of cosmetic imperfections. Please read the description, look at images carefully, and ask questions prior to purchasing. V& P Business supply retains the right to make changes and/or improvements to our policy at any time.
It is the buyer's responsibility to determine the product's fitness for their application. By completing a purchase from V& P Business supply , the buyer hereby releases and holds harmless V& P Business supply, its employees, and officers from all claims arising out of the use, or misuse, of the equipment purchased.
The company shall not be held liable for clerical, graphical, typographical, and printing errors. We welcome your suggestions. We strive to continuously improve our site and our customer's shopping experience at firstname.lastname@example.org